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July 6, 2010

It’s All About Touchpoints

Category: Marketing, Promotional Items — Tags: , , — Jay @ 7:21 am

Here’s a creepy but true fact: anyone you’ve ever come in contact with could be thinking about you right now.

Yes, as you sit and read this blog, it’s quite possible that the whiny kid who sat behind you in third grade, your sister’s roommate’s dad, and your eccentric former neighbor all have the image of your face in their minds. And you know we’re right about this because chances are, some random folks from your past are crossing your mind right now.

Of course, people from our past are much more likely to resurface in our thoughts if something jogs our memories. If we come across old photos, gifts we received, or e-mails from waaaaay deep in our inboxes, we’re apt to remember some faces from earlier days.

Cross Your Clients’ Minds

While the thought of your ex-significant other daydreaming about you might make your skin crawl a bit, the fact that human brains store so much information about the past is actually a really good thing marketing wise. At this very second, one of your clients might be randomly thinking about you or your products for no reason at all. And if you’ve given your customers a nudge by sending them something that will jog their memories, the chances are even higher that your business is on somebody’s mind.

How Touchpoints Make a Difference

In marketing lingo, any contact a customer has with your brand is called a “touchpoint.” Your goal as you market your business should be to provide your customers with enough touchpoints to get them thinking about your brand regularly.

Promotional items are particularly useful for providing touchpoints because people tend to hang onto them for awhile. If you give a client a high-quality water bottle or coffee mug, that client could be seeing your company logo several times a day and thinking about your business frequently. And this could theoretically go on for years if your client keeps on using your free gift.

Money Well Spent

Since one promo item can provide numerous touchpoints, it would not be unreasonable to expect thousands of thoughts about your company to result from giving out just a handful of promotional items. And getting your clients thinking about you is the first step toward making sales. This means that a marketing campaign involving well-chosen freebies is definitely worth the initial investment.

Okay, we’re all done here. You can go back to your reverie about that hottie who had a locker next to yours during your freshman year.

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June 14, 2010

What Smelling Has To Do With Selling

Category: Marketing, Promotional Items — Tags: , , — Sarah @ 9:52 am

Have you ever walked into a room, smelled the aroma there, and, just for a second, been transported back to some point in your memory? Like, one minute you are walking into a bakery, but then for a second you have this flashback to the time you walked into Aunt Genevieve’s kitchen when she was baking tasty blueberry pie?

(If not, don’t think we’re weird. It does happen to a lot of people, we promise!)

In fact, the sense of smell is linked to memory and nostalgia. And making use of this idea can add another dimension to your marketing efforts.

Scentalicious Marketing

According the the Scent Marketing Institute, an organization devoted to sharing information about using scent in the business world, using pleasing scents can put customers at ease and help them to better connect with products being sold.

We’re down with this idea at imPress and have experience providing companies with good-smelling promotional items. A couple of weeks ago we mentioned a recent project that involved developing a lunchbox of fun for our clients to send to their potential clients. What we didn’t mention in that post was that the lunchbox included good-smelling products designed to conjure up pleasant thoughts of New England. In particular, we included an apple-flavored Yankee Candle in hopes of bringing our recipients back to a happy apple-picking memory.

The Smell of Success

Most of your marketing materials appeal to your audience’s sense of sight, but why stop there? Don’t neglect your clients’ noses. The right smell at the right time can influence your prospects to make the decision you want them to make. And because using scent in marketing materials isn’t something that every consumer experiences every day, it can give your marketing campaign a little extra oomph that pushes you past the competition.

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April 26, 2010

Bust Through the Clutter

Category: Creativity, Marketing, Print, Promotional Items — Tags: , , , — Sarah @ 8:32 am

So many of our clients are living proof that direct mail totally works as a marketing strategy.  We’re honest kids, so we’re not afraid to admit that brochures and pamphlets aren’t going to hook all of their recipients, but they certainly will entice plenty of folks to get out there and spend some money.

Still, sometimes instead of suggesting that our clients send out typical mailers, we recommend that they bring out the big guns.

Who You Gonna Call?

Clutter Busters!

Clutter Buster” is a printing geek term for direct mail that is so unique that its chances of winding up in a junk mail clutter pile are super slim. We’re talking about mailing out something so random or interesting that people feel like they have to open it before curiosity consumes them. Most of the time, clutter busters are 3-D because larger objects are much less likely to be ignored than, say, a postcard.

A Recent Clutter Buster Masterpiece, Courtesy of Us

We recently provided graphics, printing, and imPress flair to a clutter buster piece that our Burst Marketing associates developed for a client. It definitely fell under the category of unique 3-D mail.

It was a lunchbox. A real, functioning, metal lunchbox. Filled with goodies and information, the lunchbox stands a very good chance of being opened and explored by its curious recipients just because most people don’t receive lunchboxes in the mail every day.

A Sweet Clutter Buster

A Sweet Clutter Buster

Don’t believe us? Next time you receive a surprise lunchbox in the mail, see how long it takes before you decide to open it.

Effective Marketing, Even for Non-Bajillionaires

Of course, if you decide to send out lunchboxes or other creative 3-D containers of fun, you have to realize that each mailer is going to be a lot more expensive than the aforementioned postcard. So sending them out to everyone in your zip code is probably not a viable option for most businesses. And that’s okay.

Clutter busters like this work best if they are sent only to a small number of strategically chosen targets. You should send them out when you really want to get certain potential clients’ attention. And if you pick the right recipients and the right objects to send, our experience tells us that clutter busters get results.

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February 8, 2010

Does Anybody Else Want to Print Greener?

Category: Print, Promotional Items — Tags: , , , , — Sarah @ 8:41 am

We have a hunch that you’ve done something lately to make your life a little more green.  Maybe you toted your coffee in a reusable mug instead of getting a foam cup.  Or maybe you really went for it and started cruising around in a new hybrid car.  No matter what steps you’ve taken to help Mother Earth, we’re sure she’s pumped that you’re doing something to show that you care about her.

And we can help you do even more.

At imPress, we’re totally into finding earth-friendly printing solutions.  And you won’t believe some of the awesome ways we can help you take your printing to the green side.

Print It Up Recycled Style

It’s no secret that the easiest way to make your printing more eco-friendly is to print on recycled paper.  But recycled paper has really come a long way since it was first introduced.  Nowadays, even if your project requires fancy schmancy glossy paper, we can hook you up with paper that’s 50% recycled.  And for your everyday print jobs that don’t require paper with a coating?  You can actually use paper that is 100% recycled.  That’s 0% non-recycled.  And that’s wicked green.

Paper You Can Plant in Your Garden – For Real!

We really dig our seeded paper.  This product is completely biodegradable paper with real seeds embedded in it.  We’re not kidding.  If you plant this stuff and water it, flowers will grow.  We’re talking about forget-me-nots and other lovely blossoms.  We’ve used this paper for everything from bookmarks to invitations.  And as a result, there is less trash cluttering the landfill and there are more pretty flowers in the world.

And Don’t Forget the Promo Items

We’ve been talking about some pretty cool eco-friendly paper innovations, but we can also help you out if you’re in the market for promotional items that make the earth happy.  One super little product we can get for you is a promotional pen made from recycled cardboard.  Order some of those babies, and you can sleep better at night knowing that your promo pen isn’t going to be taking up space in a landfill for the next millennium.

Recycled Pen

And that’s just the beginning.  If green printing solutions and promotional items are a priority for you, give us a holla.  We’ll schedule a little conference call between you, us, and good Mama Earth, and together we’ll make some decisions that work for all of us.

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January 11, 2010

Turn Your Customer Base Into a Fan Base

Category: Marketing, Print, Promotional Items — Tags: , , , — Sarah @ 11:27 am

Having customers is a good thing.  But having rabid fans turns your customer base into a word-of-mouth machine.

So how do you turn regular customers into foaming-at-the-mouth animals who are ravenous for more of your products?

Well…you could…

  • give your merchandise away for free
  • purchase a tropical island for each of your customers
  • have Chuck Norris intimidate each customer into fanaticism

Not the ideas you were looking for?

Not to worry.  We’ve got another really good one.

Okay, so the holidays are over, and we’re stuck in that bleak January vibe.  The exciting Christmas cards that used to be in your customers’ mailboxes have been replaced by bills.  So we’re thinking that now would be a great time to start sending fun surprises to your customers via postal mail.  How about starting with little gift certificates or coupons?

Then, what if a few weeks after the coupon…wham!  Another surprise.  This time you could mail out promotional items – cool magnets, perhaps.  And then, when the clients least expect it…kazaam!  You can surprise them with a little something else.

Slowly but surely, your customers will start to look forward to these surprises.  And on a random day in March when not much else is going down, a little pick-me-up from you might just be enough to get your customer to Tweet about you.  And across town, maybe another surprise recipient might mention you to a friend.  Then, maybe after the next surprise, you might find a shout out to your company on someone’s Facebook status.

And, little by little, ordinary customers will start morphing into crazy fans.

And as your thoughtful gifts and coupons continue to surprise them, their loyalty and referrals will pleasantly surprise you.

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