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August 9, 2010

Direct Mail That Gets Opened

Category: Marketing, Print — Tags: — Sarah @ 8:15 am

Getting your target to open a piece of direct mail is half the battle. Every day, poor, innocent pieces of mail make the long journey from mailbox to post office to mail truck to mailbox and then, just as their life goal of delivering a message is about to be fulfilled, their hopes and dreams are squashed by mail murderers who are too busy to open, let alone read, all the mail they receive. As they are whisked into the trash or the recycle bin, never to be seen again, these unfortunate brochures and letters scream, “WHY ME?!”

Well, unlucky discarded mail pieces, here’s why it was you.

Interesting Mail Survives…

The typical mail opener is on a serious time budget. So he’s only going to open the mail that piques his interest for one reason or another. We’ve talked before about how clutter busters and self-mailers can give your direct mail the intrigue factor that it needs to make sure it gets some attention.

And interesting mail isn’t the only mail that typically makes the cut.

…And So Does Important Mail

While most Americans probably fantasize about throwing away all of their bills, they don’t go through with it. Bills fall under the category of mail that’s too important to throw away. Other things that belong in this department? Account statements, checks, new credit cards, letters from the government, and official correspondence from important-looking companies, to name a few.

So besides making your direct mail look interesting, making it look important can also help it to avoid the circular file.

Make It Look Official

There are lots of ways you can give your direct mail that “important mail vibe.” Someone we know gets coupons from a restaurant that arrive in a very official-looking envelope stamped with “Handle With Care.” The first time the coupons came, she opened the envelope believing it was a bill, but was pleasantly surprised to see that the envelope contained something good.

Another pal recently received a brown envelope with very little writing on it. His instinct was to toss it, but after more careful examination, he discovered that he could feel a sheet of bubble wrap inside the envelope. Assuming that there would have to be something significant in there to require bubble wrap, he tore it open.

In both cases, creative design of the direct mail helped it to get read.

Interesting, Important…We Do It All

So when it’s time for your next direct mail campaign, let us work with you to come up with a strategy that will package your marketing message in an irresistible way. Whether we make it look too unique to pass up or too official to throw out, we’ll give it the best chance of joining the “keep” pile.

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August 2, 2010

We’re Direct Mail Pros

Category: Design, Marketing — Tags: , , , , — Sarah @ 5:33 am

Everybody has a thing.

A butcher’s thing might be preparing a delectable cut of meat. A baker’s thing might be baking the perfect cupcake. A candlestick maker’s thing is, well, fantastic candlestick making. (Quick side note – although we’ve got a handle on the essence of each of their professions, we’ve never been quite sure why these men were caught rub a dub dubbing in a tub together.)

Anyway, what we’re getting at is this – things work out best when the right person does the right job. When the butcher needs a cupcake, he should consult the baker. When the baker needs a candle, he should leave it to the candlestick dude. And when that candlestick maker is hungry for a steak, he should pay the butcher a visit. And if they do, all three will find themselves satisfied and free to devote more time to their own businesses.

Our Thing? Marketing Materials

We love designing marketing materials. From promotional items to brochures to postcards, we’ve got our clients covered when they want to get their messages out there.

One thing we’re particularly fond of is writing copy for direct mail. Writing direct mail is an art that definitely benefits from the skills of a professional. For a direct mail letter to do its job, the tone, format, and content need to be just right – and we know just how to make that happen.

What a Professional Can Do

At imPress, we have a keen awareness of the audience for a direct mail piece and take these readers into consideration as we write. Through years of experience with this medium, we’ve picked up on a lot of tricks of the trade that increase the odds that our clients’ direct mail pieces will make an impact.

For instance, a strongly written “P.S.” can be hugely persuasive. While a reader might skim the body text of a letter, a “P.S” section that is succinct and packs a lot of punch is likely to be read in its entirety. So adding a good one can make your letter much stronger.

There Are More Writing Tricks Where That Came From

From your salutation all the way down to that all-important “P.S.”, we know the powerful, subtle cues to include that will increase the success of your piece. We know what to say and how and when to say it to maximize the effectiveness of your marketing materials.

The butcher certainly could pop some Betty Crocker cake batter into a muffin tin and buy a make-your-own candles kit from Michael’s, but he’s going to end up with stronger results if he leaves the cupcake and candle production to his friends. And when he needs to develop a great direct mail campaign with a high response rate, he’ll get the results he’s looking for if he leaves the writing and designing to us.

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July 12, 2010

The Wonders of Repetition

Category: Marketing, Print — Tags: , , , — Sarah @ 5:52 am

If it’s cool with you, we’re going to start off with a little experiment today.

If you’re ready to play along, we need you to read the following list. Ready…go!

Goldfish

Tonsils

Winter

Goldfish

Door

Thermometer

Goldfish

Noise

Goldfish

Golf towel

Goldfish

Fork

Bologna

Goldfish

Spider

Goldfish

Stapler

Tree

Goldfish

Goldfish

Goldfish

Okay, without looking, name the first item from the list that comes to mind.

Was it “goldfish”?

We thought so. And if we could follow up with you tomorrow and ask you the same question, we’re 98% sure the only thing on the list you’d remember is “goldfish.” (And maybe “bologna” as well, if you’re particularly hungry.)

Repetition Makes It Stick

Our silly experiment is our attempt to remind you how important repetition can be in making people remember your business. It goes without saying that any advertising you do is better than no advertising at all. But sending the same people multiple mailers is definitely the way to go if you want to make a lasting impression.

That’s why we encourage our clients to think in terms of mini direct mail campaigns. We can develop a series of mailers that build off of one another and repeat your message to their recipients. That way, even when the first postcard has long since been recycled and turned into newsprint, you have more mailers up your sleeve to remind your targets that you’re still around and ready to do business.

To sum it up…

Repetition keeps your brand alive in your targets’ minds.

Repetition keeps your brand alive in your targets’ minds.

Repetition keeps your brand alive in your targets’ minds.

Repetition keeps your brand alive in your targets’ minds.

Goldfish.

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May 17, 2010

The Incredible Power of the Right Story

Category: Creativity, Marketing — Tags: , , , , , — Sarah @ 8:30 am

Who doesn’t love a good story?

Kids love stories. Teenagers love stories. Adults love stories. Different people might prefer them to be packaged in different ways – in TV episodes, comic books, movies, romance novels, whatever – but everyone loves to be swept away by a well-told narrative that gives the imagination a little exercise.

Since it’s easy to hook someone in with a story, including one is an excellent strategy for your direct mail marketing pieces.

It Worked For Them

Just ask the parade of people who purchased The Wall Street Journal after reading a direct mail piece by Martin Conroy that incorporated a now-famous story. You can check out the full text of the story in this article, but in a nutshell, Conroy presented a little narrative comparing two men who graduated from the same university but experienced different levels of success. Conroy’s letter then argued that knowledge leads to success and that such knowledge could be found in The Wall Street Journal.

Now, Conroy certainly could have just started the letter off with his point – knowledge leads to success so buy The Wall Street Journal and gain knowledge – and gone from there. And the letter probably would have been a lot more succinct and the printing company could have saved some ink. But the letter would have been so much less effective. Abstract concepts like “knowledge” and “success” probably aren’t going to draw a reader in. But a story might.

Weave Your Own Tale

So, next time you mail out a marketing letter, tap into your creative side and try starting with a story. Depending on your business, it could be anything from a true anecdote to a story about a random fictional job interviewee named Gerald to a piece set in a fantasy world. But if you can lure them in with a compelling story, chances are good that they’ll want to stay around to see how it ends.

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May 10, 2010

Five Direct Mail Don’ts

Category: Marketing, Print — Tags: , , , , — Sarah @ 8:30 am

Direct mail can be fantabulous. But, to tell you the truth, it can also be a waste of resources if it’s not done right.  Here are a few things we suggest you DON’T do as part of your direct mail campaign.

  1. DON’T send direct mail that doesn’t have a point. Postcards the promote your business in general are much less effective than postcards that advertise a particular deal or sale you’re running. Your audience should not only learn about your business, but they should learn that NOW is the time to do business with you.
  2. DON’T include a boring headline. Your recipients have probably received marketing materials in the mail zillions of times before. If you want your flier to be noticed, you need an eye-catching headline that says something new.
  3. DON’T let your copy get too fluffy. If you were able to hook them in with an interesting headline, that’s half the battle, but the rest of the copy has to highlight the reasons your company outshines the competition. Actual facts usually work better than a string of throwaways like “great service” and “fair prices.”
  4. DON’T send something out that hasn’t been edited multiple times. Sometimes it takes several sets of eyes to catch a mistake, but you don’t want a potential customer to be the one that sees the mistake first.
  5. DON’T forget to use a mailing list. In an earlier post, we’ve chatted about how mailing lists can improve the results of a direct mail campaign, so make sure you get your hands on the right one for your business.

By the way, imPress loves direct mail more than toddlers love bubbles, so we’ve got your back if you need any help with your direct mail campaign.

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